Return Eligibility
You can return items within 14 days of delivery. To be eligible for a return, the items must be unused and have all tags attached. We accept returns for fit or fabric issues, but not for style or design preferences, as all details are clearly mentioned on our website.
Refund Process
- Prepaid Orders: Refunds will be processed to the original payment method.
- Cash on Delivery (COD) Orders: Refunds will require bank details for processing.
- Processing Time: Refunds will be processed within 2-3 days.
Return Shipping Costs
We will cover the cost of return shipping. Please ensure that items are kept unused, in their original packaging, and with all tags intact.
Non-Returnable Items
Please note that sale items are not eligible for returns.
Exchange Policy
Exchanges are allowed. Please note that exchanges will only be processed once we receive the original item back to our warehouse.
How to Initiate a Return or Refund
To start a return or refund, simply raise a request directly from our website.
Contact Information
For any questions or issues related to returns and refunds, please contact our customer support team at support@agosto.co.in